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Horrible Samsung Customer Service and Note 8! Complaint - Poor Customer Service and Product - samsung
Horrible Samsung Customer Service and Note 8! Complaint

Horrible Samsung Customer Service and Note 8! Complaint

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Poor Customer Service and Product - samsung


Bought the Samsung Note 8 in Jan 14.

For the 1st three months, I faced numerous problems with the phone.

a) Battery drained very fast
b) Call keeps dropping
c) Internet keeps dropping
d) auto shut down and reboot

Sent to service centre for service, never inform me when the phone is ready for collection. asked what were the issues, they mentioned they have to replace the motherboard and battery.

from May onwards, the battery drain so fast and unable to charge when it is on. So in June 14, sent for service in Jun and was told that motherboard and battery were replaced.

Now Jul!!!! The phone repeated the same problem. Call to complaint. Until today, no update, rude services, and I no longer believe that the motherboard and battery were being replaced.

Let see when they reply to me.


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